What this policy covers
As a rights holder or authorised representative, you can report to the USA version of ibplayer.store any material on the website, or available through our services, that you believe infringes a protected work: text, image, logo, audiovisual programme or any other item. Reports are handled the same way wherever they come from. This procedure is about intellectual property; for a question about an order, use the delivery and support page instead.
How to send us a notice
Send your notice through the contact page, or to the email address shown in our legal notice when one is listed there, starting your message with “Copyright notice”. So that we can review it, it should include:
- your name and contact details and, if you contact the USA version of ibplayer.store on behalf of a rights holder, the name of that rights holder and your authority to act for them;
- a precise identification of the protected work concerned;
- the exact location of the material reported: page address, channel or programme name, and date and time if needed;
- why you believe the material infringes your rights;
- a statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner or its agent, nor otherwise permitted;
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf;
- your physical or electronic signature.
How we review a notice
We acknowledge your notice and review it. If it is incomplete, we ask for the missing details before going further. Where the infringement appears established, we remove the material or disable access to it as quickly as we reasonably can, and we let you know. Where we cannot act, we explain why. Every notice sent to the USA version of ibplayer.store is kept on file together with the action taken.
We do not promise to remove every piece of material automatically: each notice to the USA version is checked, so that legitimate material is not removed because of a mistaken claim.
Counter-notices
If material you provided was removed following a notice, you can send a counter-notice through the contact page. It should include your name and contact details, the identification of the material removed and where it appeared, a statement under penalty of perjury that you have a good-faith belief that the material was removed by mistake or misidentification, and your physical or electronic signature. We forward a complete counter-notice to the person who sent the original notice. Unless that person informs us that they have started legal action, we may restore the material after 10 business days.
Repeat infringers
The USA version of ibplayer.store may suspend or terminate the access of a customer who is the subject of repeated, verified copyright notices.
Abusive notices
A notice sent to the USA version of ibplayer.store must be made in good faith. A knowingly false statement, or a notice meant to remove legitimate material or silence criticism, can make its author liable. We may disregard notices that are clearly abusive or repeatedly unfounded.
Your data in a notice
Information in a notice is used only to handle it and keep a record. It may be shared with the person affected as far as needed for them to respond, unless you ask us not to pass on your contact details and this remains possible. Include only what is useful. The privacy policy of the USA version of ibplayer.store explains how to exercise your rights over this data.