The service and the plans
We sell three subscription plans: Standard, Premium and VIP. Every plan lasts 12 months from delivery. Standard is the base offer in HD. Premium adds 4K, adult content and activation of the IBO Player app for one year. VIP adds 8K on top of HD and 4K, with adult content and IBO Player activation for one year. The number of channels in each plan and the price of each plan are shown in the price table on our pages.
With every plan you receive personal access credentials: an Xtream Codes login (server address, username and password) and an M3U link. You use them in a player app of your choice on your own device. We do not supply devices or internet connections.
App activation service
Some player apps require a paid activation. For Premium and VIP, activation of IBO Player for one year is included. For the Standard plan, or for other apps such as BOB Player, we offer an app activation service sold separately, at the fixed price shown on our pages. You remain free to activate an app yourself on its publisher’s site. The app itself belongs to its publisher; we are not its developer.
Ordering through the chat
Orders are placed through the chat on this site. You choose a plan, tell us the device and app you will use, and we confirm the details of your order in the conversation: plan, any app activation, and the price shown in the price table. An order is accepted once we confirm it in the chat and payment is received.
Please give accurate information about your device and app. For activation, we may ask for the identifiers the app displays, such as its MAC address and device key.
Payment
We accept bank transfer and PayPal. Prices are in euros; your bank or PayPal converts the amount from your account currency and may apply its own conversion fee. Use only the payment details we give you in the conversation. We never ask for card numbers, card security codes, online banking passwords or one-time codes in the chat, and you should never send them.
The total you pay is the amount shown in the price table for the plan you chose, plus the app activation service if you ordered it, as confirmed in the chat.
Delivery
After payment is received, your Xtream Codes login and M3U link are sent to you in the chat. Your plan’s start and end dates are confirmed with the delivery. If your plan includes IBO Player activation, or if you ordered the activation service, we carry it out using the identifiers you provide. If anything is missing, contact us in the same conversation.
Renewal
Plans do not renew automatically. We do not store payment details or charge you on a schedule. When your 12 months end, access stops unless you renew. Renewal is manual: contact us in the chat whenever you want, choose a plan and pay again.
One device per subscription
One subscription equals one device. Your credentials may be used on one device at a time. To change device, sign out of the previous device first, then sign in on the new one.
Allowed:
- personal use;
- use within your household, one device at a time.
Not allowed:
- sharing the account with people outside your household;
- reselling or redistributing the credentials or the streams, unless you have a reseller arrangement agreed in the chat;
- using the same subscription on several devices at the same time.
Your responsibilities
By using the service, you agree to:
- watch only content you are entitled to watch; you are responsible for how you use the service;
- respect the one-device rule and the allowed uses listed above;
- keep your credentials private and not publish them anywhere;
- not attempt to disrupt, copy or misuse the service or its servers.
We may suspend access in case of clear misuse, such as sharing credentials or simultaneous use on several devices, after contacting you in the chat where possible.
Availability and support
We make reasonable efforts to keep the service available and to fix problems quickly. Short interruptions can occur for maintenance or for reasons outside our control. Playback quality also depends on factors on your side, including your internet connection, your home network, your device and your app. We cannot be responsible for those factors, but our support helps you troubleshoot in the chat, 7 days a week.
Who can order
Orders on the USA version of ibplayer.store are open to adults buying for their own personal use or their household’s. Where a plan includes adult content, by ordering it you confirm that you are old enough to access it. Orders intended for resale fall outside these terms: reselling access is not permitted.
Cancellation and refunds
Cancellations and refunds, including the option to cancel your order until your login has been sent, are set out in our refund policy. It explains what happens if your login is not delivered, if the service does not work as described or if you pay twice, and how to make a request. These rules add to the rights consumer protection rules in your country give you; they do not reduce them.
Delivery of your login, support and the complaints procedure for the USA version of ibplayer.store are described on the delivery and support page. The operator’s identity is given in the legal notice.
Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published on the date you placed it. The date at the top of this page shows the latest update.
Contact
For any question about these terms, use the chat or see our contact page. How we handle your information is explained in our privacy policy, and the independence of this site in our disclaimer.