The service
We provide personal access credentials to an IPTV service for 12 months. Three plans are available, all lasting 12 months:
- Standard: the base offer, in HD.
- Premium: HD and 4K, adult content, and activation of the IBO Player app for one year.
- VIP: HD, 4K and 8K, adult content, and activation of the IBO Player app for one year.
The number of channels of each plan is shown in the price table. 4K and 8K are delivered where the source exists in that quality. Credentials are supplied as an Xtream Codes login and an M3U link, for use in a compatible player app of your choice.
Player apps and the activation service
Player apps are published by independent companies. We do not develop or publish any app, and we are not affiliated with their publishers. Some apps require a paid activation after their own trial period.
- On Premium and VIP, we activate IBO Player for you for one year, using the device identifiers you send us in the chat.
- For any other app (for example BOB Player), or on the Standard plan, we offer an app activation service sold separately at the fixed price shown on the page. You remain free to activate the app yourself on its publisher’s site instead.
Activation depends on the publisher’s own systems and rules, which we do not control.
Ordering
Orders are placed through the chat on this site. You choose a plan, tell us about your device and app, and we confirm the order details with you before any payment. An order is accepted once we have confirmed it in the chat and received payment.
We may decline an order where we reasonably believe the information provided is false or the service would be misused.
Price and payment
Prices are shown in euros in the price table on our selling pages. If you pay from an account in another currency, your bank or PayPal carries out the conversion, and any conversion charge is set by them. The price you pay is the one confirmed in the chat at the time of your order, and it does not change for the 12 months of that plan.
We accept two payment methods: bank transfer and PayPal. The payment details are given in the chat. We will never ask you to send card details in a chat message.
Delivery
Once your payment is confirmed, your Xtream Codes login and M3U link are delivered in the chat. On Premium and VIP, IBO Player activation is completed once you have sent us the identifiers shown in the app. Your plan starts on the date your credentials are issued, unless agreed otherwise in the chat.
Renewal
Plans do not renew automatically, and we never store payment details for repeat charges. When your 12 months end, access stops. Renewal is manual: if you wish to continue, message us in the chat whenever you want, and choose the same plan or a different one.
One device per subscription
Each subscription may be used on one device at a time. To watch on a different device, sign out of the previous one first.
Allowed:
- personal use and use within your own household;
- moving the subscription from one of your devices to another, one at a time.
Not allowed:
- sharing your credentials with people outside your household;
- reselling, renting or redistributing your access in any form;
- using the subscription on several devices at the same time.
If you need two screens playing at once, each screen needs its own subscription.
Your responsibilities
By using the service, you agree to:
- watch only content you are entitled to watch, and take responsibility for what you choose to view;
- follow the one-device rule and the allowed and not-allowed uses above;
- keep your credentials private and not publish them;
- provide accurate information when ordering, asking for support or requesting an app activation.
Breaching these points, in particular sharing credentials or using them on several devices at once, may lead to suspension of access.
Support and availability
Support is provided through the chat seven days a week. We make reasonable efforts to keep the service available and to resolve problems promptly. Occasional interruptions can occur, for example during maintenance or because of issues outside our control. Many factors affecting playback sit on your side, including your broadband, Wi-Fi, device and app, and we cannot be responsible for those, though we will help you diagnose them in the chat.
Who can order
Orders on the UK version of ibplayer.store are open to adults buying for their own personal use or their household’s. Where a plan includes adult content, by ordering it you confirm that you are old enough to access it. Orders intended for resale fall outside these terms: reselling access is not permitted.
Cancellation and refunds
Cancellations and refunds, including your 14-day right to cancel, are set out in our refund policy. It explains what happens if your login is not delivered, if the service does not work as described or if you pay twice, and how to make a request. These rules add to the rights consumer protection rules in your country give you; they do not reduce them.
Delivery of your login, support and the complaints procedure for the UK version of ibplayer.store are described on the delivery and support page. The operator’s identity is given in the legal notice.
Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published when you placed it. The date of the latest update is shown at the top of this page.
Contact
For any question about these terms, use the chat or our contact page. You may also wish to read our privacy policy and disclaimer.