The service
We provide personal access credentials that give access to IPTV streams for 12 months. Three plans are available, all lasting 12 months:
- Standard: the base offer, in HD;
- Premium: HD and 4K, adult content, and activation of the IBO Player app included for one year;
- VIP: HD, 4K and 8K, adult content, and activation of the IBO Player app included for one year.
The content of each plan, including its number of channels, is shown in the price table. The credentials are used in a player app of your choice. Apps are published by third parties, under their own terms; your subscription and your app are two separate things.
App activation service
Apart from the IBO Player activation included with Premium and VIP, we offer an app activation service for your player app (IBO Player, BOB Player and other apps). It is sold separately, at the fixed price shown on our pages, and is ordered through the chat. You remain free to activate your app yourself on the publisher’s site.
Ordering
Orders are placed through the chat on this site. You choose a plan in the price table, tell us your device and app, and we confirm the order in the conversation. An order is final once you have confirmed it and payment has been received.
Payment
Prices are shown in the price table on our pages, in euros, or given on request in the chat. Your bank or PayPal handles the conversion from your own currency, and any conversion or transfer fees they charge are their own. We accept two payment methods: bank transfer and PayPal. Use only the payment details given in the chat on this site. We will never ask for full card numbers, card security codes or banking passwords in a message.
Delivery
Once payment is received, we send your access credentials in the chat conversation: an Xtream Codes login and an M3U link. Your 12-month period starts when the credentials are delivered. If you have trouble entering them in your app, we help you in the same conversation.
One device per subscription
Each subscription works on one device at a time: one device equals one subscription. To move your subscription to another device, sign out of the previous device first.
Allowed: personal use and use within your household.
Not allowed: sharing the account with other people outside your household, reselling or redistributing the access, and using the subscription on several devices at the same time. Reselling is only possible through our separate reseller offer, under its own conditions.
No automatic renewal
No plan renews automatically. At the end of your 12 months, access stops. Renewal is manual: whenever you want, ask us in the chat, choose the same plan or another one, and pay by bank transfer or PayPal to extend your access.
Your responsibilities
By using the service, you agree to:
- watch only content you are entitled to watch; you are responsible for your own viewing;
- respect the one-device rule and the allowed uses described above;
- keep your credentials private and not share, resell or publish them;
- not attempt to disrupt, overload or tamper with the service.
We may suspend access in case of clear misuse, such as public sharing of credentials or simultaneous use on several devices.
Support and availability
Support is provided through the chat, 7 days a week. We make reasonable efforts to keep the service available and stable. Occasional interruptions can happen, for example during maintenance or because of issues outside our control. Many playback problems also depend on factors on your side: your internet connection, your Wi-Fi, your device and your app. We help you diagnose these in the chat, but we cannot be responsible for equipment or networks we do not control.
Who can order
Orders on the Canada version of ibplayer.store are open to adults buying for their own personal use or their household’s. Where a plan includes adult content, by ordering it you confirm that you are old enough to access it. Orders intended for resale fall outside these terms: reselling access is not permitted.
Cancellation and refunds
Cancellations and refunds, including the option to cancel your order until your login has been sent, are set out in our refund policy. It explains what happens if your login is not delivered, if the service does not work as described or if you pay twice, and how to make a request. These rules add to the rights consumer protection rules in your country give you; they do not reduce them.
Delivery of your login, support and the complaints procedure for the Canada version of ibplayer.store are described on the delivery and support page. The operator’s identity is given in the legal notice.
Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one published on the day you ordered. The date at the top of this page shows the latest update.
Contact
For any question about these terms, write to us in the chat or see our contact page. You can also read our privacy policy and our disclaimer.